SMT and Medallia
a great mission
Implement Medallia with experts
SMT was started by former Medallia professionals to bring Medallia’s philosophy, technology and expertise to emerging markets.
Our entire team is Medallia certified and we have a strong record of successfully implemented Medallia projects around the world. Why not start today?
Our experience in numbers
The recommendation from our clients is our main growth strategy, it is what makes our business grow sustainably.
Regardless where your business operates, we bring the best technology to power your Customer Experience strategy.
We can deliver projects in English, Spanish, Portuguese, Russian and German.
A sound project management methodology contributes to our perfect score in implementation success.
How we can help
We help you design the world-class Customer Experience Program, using the proven methodology and wealth of research data. We equip you with the tools needed to ensure your program realizes its full potential.
We work together with you through the course of implementation, support you in resolving varied obstacles on the way, and act as your most valued business partner in this exciting journey. We are proud of having successfully implemented 100% of all projects we ever did.
After implementation, we accompany you through the exciting journey of customer centric transformation. We help you leverage best the technology, support you in managing program adoption, and carry out the expansions.