Understand your customers
and your employees
Understand your customers and your employees
Focus on what really matters
Who is SMT?
SMT is your partner in the journey of transformation of the Customer and Employee Experience.
SMT believes in the power of feedback to improve society at large. Direct dialogues, transparent and honest create better experiences for people and organizations.
We use the best experience management technologies, together with the best practices applied in the market so that our clients can achieve their results faster.
Our numbers are
+ 90
Enterprise projects
In +
40 countries
Speaking
5 languages
Top Performance:
NPS 83.3 Dec 2021
100%
Sucess Rate
SMT is proud to successfully complete the implementation of all our projects.
SMT develops partnerships with leading technology providers in the market and, consequently, proven in different business contexts, globally. They are excellent solutions that incorporate the best business and data security practices.
All partners are suppliers of leading global companies in different segments.
All partners are suppliers of leading global companies in different segments.
