We have the skills, capabilities and expertise to understand the challenges of the business and implement the most appropriate solution for these contexts.
SMT was founded in 2014 by professionals in the Customer Experience technology market. With vast international experience, it was very clear to this team that, although already mature in some countries, CX solutions had shy penetration in some markets and in many sectors. Spreading the philosophy, technology and expertise in Experience Management around the world has become our ambition.
With experience in large projects and large clients, SMT continues to grow and add new businesses. Expanded its areas of expertise beyond customer experience. Today it also operates in the employee experience, supplier experience, social media management, customer and influencer engagement, among others markets. SMT is one of the main integrator partners of solutions for big brands.
What we look for:
Where we want to go:
We want to transform how companies manage their relationships with customers, employees, suppliers and other stakeholders. SMT is constantly improving to lead trends, offering the best and most complete solutions for Experience management.
SMT has experience in numerous programs in different countries and business segments. This diversity and capabilities imply more assertive solutions for our customers.
Our certified, multilingual and experienced team, capable of aligning business processes and implementing technologies. We use the best technologies, along with the best practices applied in the market to achieve results faster.
Our customers recommend us. We pride ourselves on our engagement, our flexibility and our ability to adapt to the needs of our customers’.
SMT Projects and Results
Access the Cases and understand how SMT has helped companies in their engagement processes with customers and other stakeholders.